Updated: Feb 27
Your event staff can make or break your business. That's a powerful statement, but it's true and one that many failed venues have learned the hard way. Venue staffing seems to be one of the last areas many business owners consider to their peril. Think about it, you may have a gorgeous venue, but if your clients are put off by the staff, they will have a terrible experience.
So how can you avoid disaster and find the best event staff possible? These venue tips will help you make the right decision to ensure your clients are happy and your business can thrive!
Consider The Responsibilities The Staff Will Have
The only way to ensure you make wise venue staffing decisions is to consider what responsibilities they will have. Once you know the staff's roles, it's much easier to find the best fit for the job. Some areas to consider include:
- Wait Staff
- Equipment Setup
- Bar Keeping
Depending on the event being held, the event staff will differ, so figure out beforehand what event staff you plan to offer and what the client will provide.
Posting your opening on sites like Indeed or LinkedIn allows you to create a specific job description and add the required qualifications for filling the position. Sites like these help you connect with potential staff that is already qualified and able to perform the job at hand.
Generating excitement for the open staffing position will help you reach motivated people ready and willing to perform the job. If applicants are excited to work for you, it creates a positive environment and makes every event more enjoyable for you and your clients.
Listen To Internal Recommendations
If you have a few established staffers and they recommend someone for the job, chances are it will be a good fit. Internal recommendations are wonderful because the staffer knows the job requirements and recommends someone they believe can be an asset to the team.
Conduct A Thorough Interview
The pre-hire interview is your chance to get to know potential staffers and ask them tough questions to see how they react. Ask about past experience, why they want to work for you, what they can contribute to your business, and what they expect to get out of the job. Beginning with a clear understanding of your and the potential hire's expectations can help avoid potential problems.
Venue staffing is one of the most challenging parts of owning your own business, so having someone walk beside you to guide you through the process is beneficial. Bonnie R. Hawthorne is a venue owner and consultant and has an in-depth knowledge of what it takes to hire the best venue staff. She will use her years of experience to provide you with expert venue tips and guidance to help your business succeed. You don't have to navigate this journey alone; contact Bonnie and let her help you every step of the way!